As general manager of Niagara Pre-Hung Doors, Joe Beeke is responsible for providing customers with the best possible service.
“Every customer matters— we’re not just in here for a quick sale, but to keep customers happy.”
The customers are happy enough to have voted for the business in PelhamToday’s Reader Favourite awards, giving them the #1 slot in the Doors and Windows category. Joe says that their friendly, authentic approach appeals to customers and keeps them coming back.
“We want repeat customers, so we do our best on every job. We want them to feel comfortable in the showroom. It’s no pressure, if they were to buy or not to buy.”
Niagara Pre-Hung Doors comes by its familial atmosphere honestly. The business was started by Joe’s grandfather, John Beeke, who travelled from Michigan to Canada to build a house for his father-in-law. When working on the home, John discovered that he couldn’t find any pre-hung doors at the lumber yard. At that time, carpenters in the area were just making doors for their projects on-site. John saw the gap in the market, and permanently relocated to Canada to open a business selling pre-hung doors.
Fast-forward to 2024, and Niagara Pre-Hung Doors has been selling custom-built interior and exterior doors to homeowners in the Niagara area for 55 years.
In addition to being a true family-run business, Joe says that they also have many multigenerational regular customers, thanks to word-of-mouth.
“People come in and buy doors and trim for their houses because their parents or other family members have had a good experience,” he says.
Joe credits his staff with helping the business run smoothly, bringing their friendliness and expertise to the showroom every day. He and his family consider their employees to be part of their extended family.
The whole Niagara Pre-Hung Doors team takes pride in helping customers make their homes more energy-efficient, as well as improving their curb appeal.
One satisfied customer left the business a review that ticked all the boxes, from service to products: “Competitively priced, friendly service, timely install and professional staff. Highly recommend!"
Joe is always pleased to receive positive feedback, and thanks the community for taking the time to leave kind reviews and vote for them.
The Reader Favourite award is a gratifying way to celebrate 55 years in business.
“It feels good, it’s an accomplishment.”
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This article was sponsored by Niagara Pre Hung Doors, a 2024 PelhamToday Reader Favourite.
