Bryan Lachapelle, President and Founder of B4 Networks, remembers a time that sent him down the path to start his own Information Technology company.
While working for another IT company that only offered repairs and urgent issues on an as-needed basis, their largest client moved their account to a service provider that offered more. This left the company in jeopardy, scrambling to make up for that lost revenue and forced his employer to let go of some employees as they could no longer financially justify keeping them on board.
There were two life-changing realizations that came of this. Firstly, Bryan knew clients were not being provided with more value for their Information Technology investment. There was no proactive or aggressive IT prevention in place. Customers were putting themselves in vulnerable situations with very little safeguards.
Lastly, he wanted to create a business model that had guaranteed revenue and stability to provide his employees with peace of mind that they will still have a job tomorrow.
Bryan was convinced it was the right time to create B4 Networks and be the company bringing a total IT solutions package to his clients.
Over the years, B4 Networks has spoken with hundreds of business owners and managers – and almost all of them had the same complaint about their IT service provider – they are terrible communicators:
Their approach is different. They strive to be the most accessible Information Technology company to work and communicate with. Keeping their clients informed is fun. B4 Networks takes the time to answer all your questions and explain all the details in simple, easy-to-understand terms, which helps them, help you.
B4 Networks does not approach IT from a technology perspective; they approach Information Technology from a business perspective. They will become your personal, off-site IT department. Now you can leverage their team as if they were members of yours. B4 Networks goes above and beyond; meeting with you quarterly to discuss improving the way you use technology within your business.
B4 Networks doesn't profit from your computer problems. In fact, it costs them MORE when you are experiencing technical issues. There are no additional costs for you when something is broken or not working properly. It is in both parties best interest to keep you up and running 24/7!
Above all, they genuinely care about your business and avoiding the common headaches and frustrations people have with IT companies.
B4 Networks typical clients have between 10-200 workstations and (at least) one server. They provide a wide range of professional services that depend greatly on email, the Internet, and their computer IT network for operating a successful business. For that reason, they vastly depend on B4 Networks to establish and support the advanced technology systems that transform their companies into highly dependable and effective businesses.
Managed IT Services
This is their “all-in-one” IT solution. This support option includes network monitoring along with access to all our remote and on-site services. Great for setting fixed IT budgets. This package is based on the numbers of servers and workstations you have. Anyone with a computer or a network issue can create a service ticket online, by email or by calling B4 Networks for support - allowing you to focus on growing your business and not worrying about putting out fires.
B4 Power: A Not-For-Profit Charity founded by B4 Networks
B4 Networks also has a Not-For-Profit charitable organization called B4 Power which was founded by the owners of B4 Networks, Bryan & Amanda Lachapelle. The organization was created as a way for them to give back to their community – a way for them to encourage young girls to get interested in S.T.E.M related fields.
Initially, all funding for their free programming and annual bursary was out of their own pocket. Now that B4 Power is recognized and set up as a Not-for-Profit, they are aiming to grow their S.T.E.M initiatives to be bigger and better.
All the classes and programs offered are fully accessible to youth from all walks of life by being offered at no charge to families in the Niagara Region.
B4 Power’s mandate starts with encouraging girls in Science, Technology, Engineering, and Math but has expanded to include co-ed programming in late 2020.